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 "Good usability is critical to the success of a website" Flux Solutions perform the following to ensure or improve usability · Know your user. Before you design something, make sure you understand who your customer is. This includes user characteristics, motivations, and context. · Iterate. Don't expect to build something right the first time. Build a prototype and evaluate it; then fix what doesn't work. Evaluate and redesign until it is good enough to release. Beyond these basics we can customize your website to include: · usability goals or metrics. · design guidelines. · heuristic evaluations. · usability testing. · participatory design. · field studies. What is Usability? Usability addresses the relationship between tools and their users. In order for a tool to be effective, it must allow intended users to accomplish their tasks in the best way possible. The same principle applies to computers, websites, and other software. In order for these systems to work, their users must be able to employ them effectively. What makes a website or piece of software usable? Usability depends on a number of factors including how well the functionality fits user needs, how well the flow through the application fits user tasks, and how well the response of the application fits user expectations. Usability is the quality of a system that makes it easy to learn, easy to use, easy to remember, error tolerant, and subjectively pleasing. Why is Usability Important? From the user's perspective usability is important because it can make the difference between performing a task accurately and completely or not, and enjoying the process or being frustrated. In all cases, lack of usability can cost time and effort, and can greatly determine the success or failure of a system. Given a choice, people will tend to buy systems that are more user-friendly. |
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